Refund Policy

Thank you for choosing Veeresh Home Health Care Services. We aim to provide high-quality home nursing and healthcare support. This Refund Policy explains the conditions under which refunds may be issued for our services.

1. Service-Based Nature of Our Work

Our services are provided by trained nurses, caregivers, physiotherapists, and medical support staff. Because these services are delivered in person, refunds can only be issued under specific and valid situations.

2. Eligibility for Refund

You may be eligible for a refund if:

– The assigned caregiver or nurse did not arrive for the scheduled service.

– The service was cancelled by our team due to internal issues.

– You made a payment by mistake or were charged twice.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

– If the service has already been delivered.

– If you are dissatisfied but the service was completed as promised.

– If you cancel the service less than 24 hours before the scheduled time.

– If incorrect information was provided during booking.

4. Cancellation Policy

If you wish to cancel a scheduled service, you must notify us at least 24 hours in advance. Cancellations made after this time may not be eligible for refunds, except for valid emergency reasons.

5. Refund Process

Once approved, refunds will be processed within 7 to 14 business days.

Refunds will be issued using the same payment method used during the original transaction.

6. Contact for Refund Requests

To request a refund or raise a concern, please contact us with your name, payment details, and service information.

Phone: 73490 30913 / 86608 70668

7. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page.

By using our services, you agree to the terms mentioned in this Refund Policy.